General Manager

Chipotle•Belton, MO

14d

About The Position

Chipotle’s General Manager leads restaurant operations and people development. The role involves hiring and developing employees, building a strong team culture, delivering excellent hospitality, and managing the restaurant’s business and financial performance. The General Manager is accountable for daily operations, food safety, compliance, guest experience, and achieving the restaurant’s annual sales and cash flow plan. The schedule includes lunch, dinner, and weekend shifts to provide leadership throughout operating hours. The work takes place in a fast-paced kitchen and customer-facing restaurant environment. It involves standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, and tasting and preparing food. The position also requires frequent communication with team members and customers.

Requirements

Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
Passion for hospitality and providing excellent guest service.
Friendly and enthusiastic attitude.
Genuine enthusiasm for developing people and leading others.
Ability to stand and walk around the restaurant for 10 hours a day.
Ability to lift 50 pounds (25 kilograms) and perform other physical activities needed for the job.
Ability to work in a fast-paced kitchen environment, interact with customers, work around varied temperatures, and taste and prepare food.
Strong communication with team members and customers.

Responsibilities

Uphold high standards of hospitality and provide a guest-focused experience.
Ensure speed of service, order accuracy, and positive guest experiences.
Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
Direct team members to deliver accurate and timely digital orders.
Manage day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
Keep the dining room clean and the restaurant guest-ready.
Uphold food safety, operational, and compliance standards.
Achieve the restaurant’s annual sales and cash flow plan and be accountable for its overall financial success.
Work lunch, dinner, and weekend shifts to provide leadership during all hours of operation.
Use marketing and community engagement activities, such as fundraisers, to drive sales.