General Manager - AUS Airport

PrimeFlight Aviation Services•Austin, TX

18h•Onsite

About The Position

The General Manager is responsible for overseeing all Sky Café catering operations, ensuring the efficient production, handling, and delivery of in-flight catering services. This role focuses on managing kitchen operations, logistics, food safety, and client service to meet airline and customer expectations. The General Manager partners with internal teams and airline clients to ensure service quality, compliance, and operational excellence while driving financial performance and continuous improvement.

Requirements

18 years of age or older
Must be legally authorized to work in the country of employment
3+ years of experience in catering, food service, logistics, or operations management
Leadership experience managing teams in a high-volume production or service environment
Strong understanding of food safety, sanitation, and quality standards
Experience with inventory control, budgeting, and operational planning
Ability to work in a fast-paced, deadline-driven environment
Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to communicate effectively in English (reading, writing, speaking)
Must have a valid driver’s license (if applicable to role duties)
Must be flexible to work extended hours, including early mornings, evenings, weekends, and holidays as needed

Responsibilities

Oversee all catering operations, including food production, assembly, sanitation, and transportation logistics
Ensure timely and accurate delivery of catering services to airline clients
Develop and implement strategies to improve operational efficiency, food quality, and service standards
Lead and manage kitchen, warehouse, and transportation teams, including supervisors and leads
Monitor performance metrics related to on-time delivery, quality, safety, and cost control
Partner with airline clients to maintain service expectations and resolve operational issues
Ensure compliance with food safety standards (FDA, USDA, local health regulations) and company policies
Oversee inventory management, purchasing, and cost controls for catering operations
Manage budgeting, forecasting, and financial performance of the operation
Drive continuous improvement initiatives in production, logistics, and service delivery
Handle operational disruptions, including last-minute order changes and service recovery
Support hiring, training, and performance management of team members
Promote a culture of safety, quality, and accountability across all catering operations
Perform additional duties as assigned