General Manager (GM)
About The Position
Curated Events is a market leader in event rental services, specializing in tents, linens, and design-forward event rental essentials. The General Manager will oversee all aspects of operations, sales, and client experience. This role requires a hands-on leader who can move seamlessly from managing P&L and strategic growth initiatives to supporting warehouse operations and representing the company in front of elite clients and partners. The ideal candidate is both entrepreneurial-minded and operationally driven and has the proven ability to build and scale organizational systems, teams and infrastructure.
Requirements
- Minimum of 7–10 years of progressive leadership experience.
- Specific expertise in event rentals, luxury hospitality, high-end products, or related premium industries.
- Demonstrated success in client development and long-term retention.
- Proven experience managing P&L (Profit and Loss) statements and driving profitable business growth.
- Strong background in warehouse management and complex logistics operations.
- A sales-focused mindset dedicated to market expansion and revenue generation.
- Excellent presentation skills and the ability to build sophisticated professional relationships.
- Ability to lead and inspire teams across both behind-the-scenes operations and high-stakes, client-facing environments.
- Flexibility to work extended hours, including evenings and weekends, to meet the demands of a rigorous event schedule.
- Skilled in establishing rapport with high-end clients and internal stakeholders alike.
- Physically capable of assisting in warehouse or on-site operations when the situation demands hands-on support.
- Ability to maintain performance during the extended hours and varied shifts required by the event industry.
Responsibilities
- Lead day-to-day operations of the location, including warehouse, logistics, client services, and administrative functions, with a focus on sales.
- Develop and execute business strategies that drive revenue growth, profitability, and client satisfaction.
- Oversee budgeting, forecasting, and P&L management to ensure financial health and performance targets are met.
- Build, manage and mentor a high-performing team and nurture a positive culture while ensuring the highest levels of quality, professionalism and care for both our employees and clients.
- Partner with sales and design teams to cultivate relationships with high-end clients, planners, venues, and corporate partners.
- Act as a brand ambassador at industry events and client functions.
- Drive a sales-forward culture focused on client experience, repeat business, and brand reputation.
- Negotiate contracts, pricing, and service levels to optimize revenue while maintaining luxury standards.
- Oversee inventory management, logistics, and warehouse operations to ensure efficient and accurate fulfillment of all orders.
- Maintain quality control of all rental products to meet luxury standards.
- Work hands-on when necessary — loading/unloading trucks, setting up event layouts, or assisting staff during peak periods.
- Implement safety, training, and operational best practices to ensure efficiency and compliance.
- Manage company financials, including P&L, capex, cash flow, and expense control.
- Analyze performance metrics and develop strategies for continuous improvement.
- Ensure compliance with company policies, contracts, and local regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
