Hotel General Manager (GM)

Holiday Inn Express MolineMoline, IL
Onsite

About The Position

Frontier Hospitality Group is seeking a driven and experienced General Manager to lead the Holiday Inn Express - Moline, IL property. This role encompasses full operational ownership, including financial performance, revenue strategy, team development, and guest satisfaction. The ideal candidate is a hospitality leader who thrives on accountability and excels at building high-performing teams.

Requirements

  • 5+ years of hotel management experience
  • Proven ability to supervise, coach, and motivate teams of up to 50 employees
  • Flexible availability including nights, weekends, and on call for emergencies
  • Excellent analytical, organizational, and problem-solving skills
  • Ability to understand mathematical concepts, including basic math, budgeting, profit/loss concepts, percentages, and variances
  • Valid driver's license with ability to be insured by the company
  • Proficiency with Microsoft Office and brand-specific hotel management platforms

Nice To Haves

  • Degree in Hospitality or Business preferred

Responsibilities

  • Lead day-to-day hotel operations, managing personnel, assets, and responding to property challenges.
  • Champion a guest-first culture by monitoring guest feedback, responding to reviews, and enforcing service standards.
  • Drive revenue performance through strategic rate management, pricing, and room allocation to maximize occupancy.
  • Directly supervise and develop all Department Managers, setting annual objectives and evaluating performance.
  • Collaborate with the Sales Team on long-range marketing strategy and actively manage key accounts.
  • Maintain property inspections, licenses, certifications, and ensure compliance with all regulations.
  • Participate in strategic planning with the FHG Corporate office and contribute to the annual business plan.
  • Enforce internal accounting controls and ensure accurate financial reporting.
  • Oversee hiring, onboarding, performance management, and ongoing training for all staff.
  • Maintain brand standards compliance and represent the hotel in the local business community.
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