General Manager
About The Position
Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality to manage hotel operations. The role leads and develops a team of 6–12 staff, maintains guest-service and cleanliness standards, oversees operational performance and budgets, and drives local sales and marketing. The General Manager may assist with housekeeping, laundry, and public-space needs, cover employee shifts when necessary, and ensure property and guest security by following emergency procedures. The position requires a changing schedule and includes physical tasks such as kneeling, squatting, sitting, standing, bending, and twisting for long periods. The employee must regularly lift, push, or pull up to 20 pounds and occasionally up to 50 pounds. Employment is at will, and the company may modify the job description. Hotel Management and Consulting provides equal employment opportunities, follows applicable nondiscrimination laws, participates in E-Verify following a favorable hiring decision, prohibits unlawful harassment, may provide reasonable accommodations, and maintains a drug-free workplace.
Requirements
- Valid driver's license.
- Proficient computer skills.
- Excellent organizational, time-management, and problem-solving abilities.
- Effective oral and written communication skills.
- Proactive and aggressive approach to solving problems.
- Strong leadership and team-development skills.
- Willingness to work a changing schedule.
- Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
- Ability to regularly lift, push, or pull up to 20 pounds and occasionally up to 50 pounds.
Nice To Haves
- At least 1 year of experience as a Hotel General Manager.
Responsibilities
- Recruit, train, motivate, and provide hands-on support and guidance to a team of 6–12 staff members.
- Maintain high cleanliness standards and ensure the hotel is guest-ready; promptly address guest concerns and manage guest reviews.
- Follow brand guidelines and meet operational deadlines.
- Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
- Network in the local community and build relationships with competitive properties, local organizations, and key clients.
- Lead in-house guest sales and marketing initiatives to increase occupancy.
- Assist with room housekeeping, laundry duties, and public-space needs as needed.
- Cover employee shifts as needed to maintain operational continuity during unexpected absences.
- Know and follow property emergency procedures and ensure property and guest security.
- Perform other duties as assigned.
Benefits
- Salary dependent on experience, plus bonus opportunity.
- Flexible daily pay access to earnings.
- Medical, dental, and vision benefits for full-time employees.
- Paid time off for full-time employees.
- Health savings account (HSA) for full-time employees.
- 401(k) for full-time employees.
- Employee Assistance Program for all employees.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
