About The Position

The General Manager is accountable for overall performance of MCC’s Equipment Solutions site, including manufacturing operations, engineering, sales, customer delivery, and financial results. The role sets the facility’s sales, business, and operating strategy; builds teams to achieve corporate improvement objectives; and fosters a work environment focused on safety and quality while complying with regulatory and environmental requirements. The General Manager drives best practices and continuous improvement in safety, quality, delivery, and cost, and owns site performance and the site P&L. This position reports directly to the Chief Commercial Officer, Americas, and collaborates closely with the labels team across the Americas and the RFID group. Equipment Solutions manufactures label-making equipment for MCC plants and external customers. It is a distinctive part of MCC’s turnkey packaging offering, combining label-industry knowledge with engineering and manufacturing expertise. The business is fast-growing, with a goal of doubling in size within two years. Achieving that growth will require significant investment in bringing more manufacturing in-house, as well as additional personnel and systems. The General Manager leads site operations and the leadership team, develops and executes business and operating plans, and oversees commercial performance, including pipeline development, pricing, quoting, and order intake. The role also leads investments and growth initiatives, maintains customer and industry relationships, applies emerging technologies such as RFID to the business, and coaches and mentors team members.

Requirements

  • Degree in Engineering, Industrial Technology, or Business, or equivalent experience with 10 years of manufacturing leadership experience.
  • At least 10 years of experience in Operations/Lean Management, preferably with a printing focus, and plant-level P&L responsibility.
  • Experience as the lead change agent in complex transformational activities.
  • Significant experience implementing complex Lean principles in manufacturing operations.
  • Formal Lean training from an academy organization, through direct consulting experience or an organization with a well-established Lean operating system.
  • Ability to analyze problems and provide innovative solutions.
  • Proven success designing, implementing, communicating, and meeting KPI goals, including reducing supply chain costs, improving throughput, shortening cycle time, and improving inventory turns.
  • Expert business knowledge.
  • Excellent communication skills.
  • Prior success growing a business.
  • Understanding of different label types and industry dynamics, with the ability to build industry connections.
  • Understanding of RFID and ability to learn new technology quickly.
  • Strategic thinking and a track record of strong operational execution.
  • Proven leadership experience, including success developing and executing business strategy in a dynamic, fast-changing industry.
  • Proven ability to collaborate and partner effectively with industry players and internal teams and business units.
  • Understanding of Equipment Solutions Group’s place in MCC’s value chain and how it supports MCC’s label and packaging offering.
  • Experience leading investment in manufacturing capacity, people, and systems.

Responsibilities

  • Lead all aspects of site operations and make or approve major operating, business, engineering, and operational decisions.
  • Develop and implement the strategic operating and business plan for Equipment Solutions Group, and analyze and report on achievements and gaps.
  • Own the site P&L, manage costs through expenditure and overtime approvals, monitor budgets, report monthly variances, and maintain accountability for OTIF and EBITDA.
  • Direct the site leadership team in delivering the facility’s overall operational capacity.
  • Build and maintain professional relationships with customers, including MCC plants as internal customers and external equipment customers.
  • Ensure safety compliance, shop and office efficiency, equipment reliability, and product quality in accordance with contracts, policies, and applicable regulations.
  • Monitor project and build progress against agreed schedules and report concerns related to viability, safety, environment, work quality, and HR performance.
  • Apply company and statutory quality and safety requirements to equipment builds and projects.
  • Lead change by anticipating and responding to developments within the site and across MCC.
  • Develop and implement cost-saving initiatives to improve supply chain costs, throughput, cycle time, inventory turns, and overall operating performance.
  • Coach and mentor team members, aligning their development with business needs.
  • Prepare, authorize, and review progress, cost, sales, and job reports, and ensure associated documents comply with MCC procedures.
  • Analyze and interpret data to make sound, cost-effective decisions.
  • Participate in special products and projects and perform other duties as assigned.
  • Lead the plan to double the business within two years, set priorities and milestones, and report progress to the CCO, Americas.
  • Own the sales strategy and commercial performance of Equipment Solutions Group, including pipeline development, pricing, quoting, and order intake for MCC plants and external customers.
  • Collaborate with the labels team across the Americas and the RFID group to align customer opportunities, product development, and go-to-market plans.
  • Drive business investments, including bringing more manufacturing in-house and adding people resources and systems.
  • Build industry connections with customers, partners, and suppliers to support growth and strengthen MCC’s market position.
  • Stay current on emerging technologies, including RFID, and apply them to Equipment Solutions’ products and offerings.

Benefits

  • Competitive compensation.
  • Generous benefits package including medical, dental, vision, disability, life insurance, and 401(k).
  • Paid holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, and two floating holidays.
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