General Manager- TWELVE MIDTOWN Atlanta Georgia (Marriott-Autograph)
About The Position
Blue Sky Hospitality Solutions is seeking a dynamic, results-driven General Manager to lead the Autograph Collection – Twelve Midtown Atlanta, one of Atlanta's premier lifestyle destinations. This is not simply an operations role—it's an opportunity to lead a flagship Marriott hotel, inspire an exceptional team, elevate guest satisfaction, maximize financial performance, and deliver the authentic experiences that define the Autograph Collection brand. We're looking for a proven Marriott executive who understands how to balance luxury service, operational excellence, owner expectations, labor relations, and financial performance while creating an outstanding culture for associates.
Requirements
- Prior experience as a General Manager or Assistant General Manager of a Marriott full-service hotel
- Strong Marriott brand knowledge and operational expertise
- Experience leading Marriott QA/Brand Standard Audits
- Experience managing a unionized workforce (required)
- 8–10+ years of progressive hotel leadership experience
- Strong understanding of luxury or upscale full-service operations
- Bachelor's Degree in Hospitality, Business or related field preferred
Nice To Haves
- Inspires high-performing teams
- Builds winning cultures
- Understands Marriott systems and expectations
- Makes data-driven decisions
- Thinks like an owner
- Leads from the floor—not just the office
- Is passionate about hospitality and creating unforgettable guest experiences
Responsibilities
- Champion Marriott's culture of hospitality and Spirit to Serve
- Ensure full compliance with Marriott Brand Standards, QA audits, Brand Standards Audits, and operational excellence initiatives
- Lead the hotel to outstanding GuestVoice/Medallia performance and guest loyalty
- Protect and elevate the Autograph Collection guest experience
- Lead all hotel operations including: Front Office, Housekeeping, Engineering, Food & Beverage, Sales & Marketing, Revenue Management, Finance, Human Resources
- Create a culture of accountability while ensuring every guest receives an exceptional experience
- Own the hotel's financial success by driving Revenue Growth, GOP, NOI, RevPAR, ADR, Occupancy, Market Share, RGI Improvement
- Complete P&L ownership
- Forecasting
- Budget development
- Labor management
- Cost controls
- Capital planning
- Asset preservation
- Partner closely with Sales and Revenue teams to maximize Corporate business, Group business, Transient demand, Local partnerships, Market share
- Utilize STR reports, business intelligence, pace reporting, and Marriott distribution channels to outperform competitors
- Build a workplace where associates thrive
- Recruiting top talent
- Leadership development
- Coaching Department Heads
- Performance Management
- Succession Planning
- Associate Engagement
- Retention Strategies
- Recognition Programs
- Create an environment where accountability, collaboration, and service excellence flourish
- Manage unionized associates
- Interpreting Collective Bargaining Agreements
- Handling grievances
- Conducting investigations
- Progressive discipline
- Arbitration preparation
- Building productive labor-management relationships
- Drive exceptional guest satisfaction by Improving Guest Satisfaction Scores, Resolving service recovery opportunities, Monitoring online reputation, Leading quality initiatives, Ensuring Marriott standards are exceeded every day
- Maintain full compliance with Marriott Brand Standards, OSHA, Health & Safety Regulations, Fire/Life Safety, Company Policies, Federal, State & Local Employment Laws
Benefits
- Partner with experienced ownership and operational leadership
- Build high-performing teams
- Drive measurable business results
- Advance your career within a growing hospitality management company
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What This Job Offers
Job Type
Full-time
Career Level
Manager
