General Manager

7th Ave • Phoenix, AZ

13d • Onsite

About The Position

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs is hiring a General Manager to lead a Jersey Mike’s store in the Phoenix, Laveen, or Tempe area. The final store assignment will vary, and the GM training location will be discussed at the interview. The General Manager oversees store operations, supports the team, and creates a positive environment for employees and guests while delivering quality subs and friendly service.

The role is responsible for growing sales and volume, maximizing profit margins, and achieving business goals. It also involves setting a high standard for customer service, managing employee schedules and inventory, training and developing employees, collaborating with upper management, and delegating work to shift leaders while taking responsibility for the overall store operation.

Requirements

• High school diploma or equivalent.
• At least 18 years old.
• Valid driver’s license, reliable transportation, and adequate insurance.
• ServSafe Certification.
• Ability to work flexible hours necessary to manage the restaurant effectively, including weekends.
• Ability to stand for long periods on hard surfaces.
• Frequent bending, stooping, and lifting.
• Frequent repetitive shoulder and elbow motion to operate a slicer.
• Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Nice To Haves

• 1–2 years of restaurant experience, preferred.
• At least 1 year in a supervisory role.

Responsibilities

• Lead the store team and oversee daily restaurant operations.
• Drive sales and volume, maximize profit margins, and achieve business goals.
• Ensure guests receive high-quality products and friendly, satisfying service.
• Manage employee schedules and maintain appropriate inventory levels.
• Train the team, identify and develop talent, and lead by example.
• Collaborate with upper management.
• Delegate tasks to shift leaders and take responsibility for the overall store operation.
• Support a positive environment for employees and guests.

Benefits

• Aggressive bonus program, with up to $20,000 bonus potential.
• Comprehensive benefits package including medical, dental, vision, voluntary accident, and wellness insurance.
• Paid time off of up to 130 hours per year.
• 401(k).
• Referral bonus program.
• Complimentary manager meals and meal discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED