General Manager

A&R Group•Gulf Shores, AL

7d•Onsite

About The Position

Hotel General Manager – Beachside Resort, Gulf Shores, AL Full-Time | Exempt | On-Site | Reports to Regional Director of Operations ABOUT BEACHSIDE RESORT Located at 610 West Beach Boulevard, just steps across the street from Gulf Shores Beach, Beachside Resort is a 97-room, locally-loved beachfront hotel known for its unique 3rd-floor pool deck overlooking the Gulf of Mexico, and warm, welcoming "beachside living" vibe. We're minutes from Gulf State Park, Waterville USA and walking distance to some of Gulf Shores' favorite local spots. Guests come back year after year for the friendly service and easy beach access, and we're looking for a General Manager who will protect and grow that reputation. We're searching for an experienced, hands-on Hotel General Manager to lead every aspect of operations, from front desk and housekeeping to guest services, revenue performance, and team culture. This is a rare opportunity for a driven hospitality leader to run a beachfront property on Alabama's Gulf Coast, one of the fastest-growing coastal tourism markets in the country, and put their fingerprint on a resort guests already love. As General Manager, you will own the P&L, drive occupancy, ADR, and RevPAR performance, and build a high-performing team that delivers five-star guest satisfaction every single day. If you're a proven Hotel General Manager, Resort General Manager, Assistant General Manager ready to step up, or Operations Manager with a passion for hospitality leadership, this is your next career move.

Requirements

2-3+ years of hotel or resort operations experience, including supervisory or management responsibility
Strong working knowledge of front desk operations, housekeeping, and hotel service standards
Track record managing budgets, controlling costs, and improving operational efficiency
Excellent communication, organizational, and problem-solving skills
Comfortable in a fast-paced, hands-on environment with lean staffing models
Flexibility to work weekends, holidays, and extended hours as the resort schedule demands
Minimum 3 years of hotel operations experience
At least 1 year in a GM or AGM leadership role
Strong leadership, communication, and team building skills
Proven success in revenue management and financial performance
High emotional intelligence and sound decision making
Ability to work weekends/holidays based on hotel demand

Nice To Haves

Experience with branded or limited-service hotels and resorts
Familiarity with hotel PMS systems and performance reporting tools
Prior experience as a Hotel General Manager, Resort Manager, or Hospitality Operations Manager in a coastal or resort market
Hilton or major brand experience strongly preferred
Bachelor’s degree in Hospitality or related field preferred

Responsibilities

Oversee day-to-day resort operations across Front Desk, Housekeeping, Maintenance, and Food & Beverage
Ensure brand standards, cleanliness, safety, and regulatory compliance across the property
Deliver a consistent, memorable guest experience and resolve guest concerns quickly and professionally
Champion a strong guest satisfaction culture that turns first-time visitors into repeat guests
Own full property-level P&L accountability, budgeting, and cost control
Manage payroll, labor efficiency, and operating expenses to maximize NOI
Partner with sales and revenue management to execute pricing and revenue strategies
Track and act on occupancy, ADR, RevPAR, and local competitive set performance
Recruit, hire, train, schedule, and develop a motivated, cross-functional hotel team
Build accountability, teamwork, and a service-first culture across every department
Lead by example with a hands-on, on-the-floor leadership style
Maintain the resort's appearance, upkeep, and preventative maintenance programs
Manage vendor relationships, inventory control, and protection of company assets
Prepare and submit accurate, on-time operational and financial reports