Chick-fil-A General Manager

Cooper Connect•Vernon Hills, IL

About The Position

Chick-fil-A Vernon Hills is seeking an experienced, driven, and people-focused General Manager. This hands-on leadership role oversees daily restaurant operations, strengthens team culture, and delivers remarkable guest experiences while supporting personal and professional growth. The General Manager partners with the Owner/Operator and serves as a trusted second-in-command, confidently managing restaurant operations and supporting long-term business goals. The role leads approximately 85–90 employees, including restaurant directors and managers. It focuses on operational excellence, team and leader development, restaurant performance, and Chick-fil-A’s signature Second Mile Service. The Owner/Operator emphasizes internal promotions, leadership development, and career advancement.

Requirements

  • Proven experience leading large teams of 75 or more employees.
  • Strong operational, organizational, and problem-solving skills.
  • Experience coaching and developing managers and department leaders.
  • Ability to independently oversee daily restaurant operations and drive results.
  • Strong integrity, humility, and passion for Chick-fil-A’s values.

Nice To Haves

  • Restaurant General Manager or senior operations leadership experience.

Responsibilities

  • Oversee daily restaurant operations to ensure exceptional food quality, efficient service, and remarkable guest experiences.
  • Provide leadership and direction to a team of approximately 85–90 employees, including restaurant directors and managers.
  • Coach, mentor, and hold department leaders accountable while building a strong leadership pipeline.
  • Drive restaurant results through operational efficiency, team productivity, and consistent execution of restaurant standards.
  • Partner with the Owner/Operator as a trusted second-in-command, managing restaurant operations and supporting long-term business goals.
  • Foster a team culture of integrity, collaboration, accountability, and Chick-fil-A’s Second Mile Service.

Benefits

  • Health insurance contribution
  • Paid time off and vacation
  • 401(k) retirement plan, eligible after one year of employment
  • Quarterly performance bonuses
  • $50 monthly cell phone allowance
  • $50 monthly personal development allowance
  • Annual uniform allowance
  • Employee meal benefits
  • Consistent work schedule
  • Never work on Sundays
  • Career advancement opportunities
  • Leadership development and coaching
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