General Manager

Compass Group•Muskogee, OK

14d•Onsite

About The Position

The General Manager is a strategic operational leader with end-to-end P&L ownership, responsible for business performance, financial growth, and hospitality excellence across workplace dining and café locations. The role leads day-to-day operations while managing financial performance and technology-enabled execution. Working with executive stakeholders and internal partners, the General Manager empowers managers, establishes operating standards, develops solutions for non-traditional dining formats, and promotes safety, service, and continuous innovation. The role focuses on motivating teams, optimizing food programs, and creating exceptional workplace dining experiences.

Requirements

At least 5 years of progressive food service management experience.
Strong background in multi-unit or high-volume operations.
Proven experience in financial management, P&L accountability, and budget optimization.
Strong working knowledge of modern workspace tools, data analytics, and digital platforms.
Exceptional leadership, emotional intelligence, and communication skills suited to a fast-paced, evolving environment.

Nice To Haves

Bachelor’s degree in Hospitality, Culinary Arts, or Business Management, or equivalent professional experience.
Passion for sustainable food practices, hospitality innovation, and improving the workplace experience.

Responsibilities

Direct day-to-day café operations, manage P&L, budgets, and financial forecasts, and align operations with fiscal and quality standards.
Partner with culinary, nutrition, and marketing teams to launch modern dining concepts, support sustainable food trends, and create engaging workplace environments.
Collaborate with internal and external partners, including procurement, risk management, culinary, and people operations, to support strategic goals and brand standards.
Lead HR functions, including talent acquisition, professional development, performance coaching, and progressive counseling.
Promote food safety, workplace security, and operational compliance.
Communicate clearly, honestly, and promptly with clients, leadership, and guests, and proactively resolve feedback and inquiries.