General Manager II - Store 7140 - Lewisburg, WV

Advance Auto Parts•Lewisburg, WV

5d•Onsite

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, as well as the ability to troubleshoot and provide project assistance for DIY customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business needs; schedules are based on business needs. The position is eligible for sales commission based on individual or store performance. The employee is predominantly working inside, with occasional outdoor work and exposure to various conditions and hazards. The role includes frequent walking or standing and handling or moving items weighing up to 50 pounds frequently and up to 100 pounds occasionally.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with proven financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work assorted days, evenings, and weekends as needed.
Ability to work the stated schedule of at least 50–55 hours per week, including rotating nights and weekends, and additional hours as business needs require.
Ability to walk or stand predominantly; talk and hear; use hands and fingers to handle or feel; reach; climb or balance; and stoop, kneel, crouch, or crawl.
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Vision abilities including close vision, distance vision, color vision, depth perception, and adjustment of focus.

Nice To Haves

Working knowledge of automotive systems.
Ability to become ASE P2 certified or achieve ASE-ready equivalent.
Bachelor’s degree in business or a related area.
ASE certification.
Spanish-language ability.
Ability to use Microsoft PowerPoint effectively.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional customers.
Perform manager-on-duty responsibilities, including touch-base conversations and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.