General Manager

Chipotle•Mad River, OH
•$63,000 - $88,500

About The Position

Chipotle General Managers lead restaurant teams, hire and develop employees, build a strong workplace culture, and manage restaurant operations and business performance. They uphold hospitality and food-quality standards while ensuring guests receive fast, accurate, positive service. The role includes managing the full employee lifecycle, developing crew members, shift leaders, and Apprentices, and overseeing daily operations, restaurant finances, sales, staffing, and compliance. General Managers work across lunch, dinner, and weekend shifts to provide leadership during all hours of operation. The physical work environment includes a fast-paced kitchen and interaction with customers. The role requires standing and walking around the restaurant for 10 hours a day, lifting up to 50 pounds (25 kilograms), and performing other physical activities needed for the job. Work includes exposure to varied temperatures, tasting and preparing food, and communicating with team members and customers.

Requirements

  • Passion for hospitality and providing a guest-focused experience.
  • Friendly and enthusiastic attitude.
  • Genuine enthusiasm for developing people and leading others.
  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.

Nice To Haves

  • A creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

  • Uphold high standards of excellence and hospitality, with a guest-focused approach.
  • Ensure speed of service, order accuracy, and a positive guest experience.
  • Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
  • Direct team members to deliver accurate and on-time digital orders.
  • Manage day-to-day restaurant operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant ready for guests.
  • Uphold food safety, operational, and compliance standards.
  • Manage the restaurant’s overall financial performance and achieve its annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership across all operating hours.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan and 401(k).
  • Quarterly cash bonus program based on performance and other factors.
  • Opportunities for people-development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off, including vacation and sick leave.
  • Holiday closures.
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