General Manager

GDC•Fort Wayne, IN

16d•Onsite

About The Position

A well established hotel management group is seeking a proven Hotel General Manager to lead a recently renovated 62 room select service property in Fort Wayne, Indiana. The hotel runs approximately $1.5 million in annual revenue, is holding 68 percent occupancy year to date, and currently leads its competitive set. The hotel has an indoor pool, complimentary breakfast, and a fitness center. This is a role for an experienced operator, not a first time General Manager. Ownership wants a top performer who can run the property with real independence: someone strong across P&L, sales, quality assurance, guest satisfaction, purchasing, and staffing, who moves things forward daily without needing to be followed up on. Candidates with a track record of brand or ownership awards are especially encouraged to apply. Relocation candidates are welcome and encouraged.

Requirements

Proven Hotel General Manager experience
Strong P&L management
Strong sales skills
Strong quality assurance skills
Strong guest satisfaction skills
Strong purchasing skills
Strong staffing skills
Track record of brand or ownership awards

Nice To Haves

First time General Managers need not apply

Responsibilities

Own total property performance, including revenue, expenses, and bottom line profitability
Build, review, and manage the annual budget and monthly P&L, and explain variances
Drive top line revenue through local sales efforts, account development, and rate strategy
Lead guest satisfaction and reputation management, responding to feedback and closing service gaps
Maintain brand quality assurance standards and prepare the property for inspections and audits
Recruit, hire, train, and retain a full property team across front office, housekeeping, and maintenance
Coach and develop department leads, and hold the team to consistent daily standards
Manage purchasing and vendor relationships to control cost without compromising the guest experience
Oversee preventative maintenance and capital projects to protect the recent renovation
Ensure compliance with all brand, safety, and employment requirements
Partner with regional leadership on strategy, forecasting, and reporting
Serve as the visible leader of the hotel in the local market and business community