General Manager(02751) - 646 Rte 173

Domino's Franchise•Antioch, IL

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role offers on-the-job training and opportunities for advancement within Domino’s, including potential paths to franchise ownership or corporate operations. The position also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The description includes delivery duties: delivering products and promotional materials, using a vehicle, and navigating delivery locations and adverse terrain. Work involves varied in-store temperatures and exposure to food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and changing weather during outside tasks and deliveries. Physical activities include prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to read maps and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds and navigating stairs during deliveries.

Responsibilities

Direct all activities and oversee everything that happens during the shift.
Manage staffing and complete paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain store image and adherence to company standards and policies.
Provide great customer service and maintain customer relations.
Ensure attendance and punctuality expectations are met.
Maintain store cleanliness and support marketing and profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products to customers and deliver flyers and door hangers.
Use navigation skills to locate addresses in the designated delivery area.