General Manager
About The Position
The General Manager is responsible for overall training compliance at the station and for leading the team in operating safely, efficiently, and effectively while delivering service to American Airlines customers. The role oversees and coordinates daily station operations to support the quality, safety, and on-time movement of aircraft. The General Manager also builds and manages a strong, motivated team, ensures appropriate staffing, and maintains visible, active leadership and communication with employees. The position requires availability for non-standard schedules when operational needs change or arise unexpectedly, including being available to the team 24/7/365. Duties and expectations may change, and the listed responsibilities are not exhaustive.
Requirements
- High school diploma or GED equivalent.
- Valid, unexpired, and unsuspended state driver's license; some restrictions may make a candidate ineligible.
- Previous experience in a leadership role with a commercial airline or ground handler.
- Availability for non-standard schedules as needed due to changing or unplanned operational needs, including availability to the team 24/7/365.
- Demonstrated ability to communicate effectively, verbally and in writing, with internal and external partners.
- Accomplished, customer-focused, accountable, self-motivated, and collaborative.
- Ability to read, write, fluently speak, and understand English.
- Authorized to work in the United States without sponsorship.
Nice To Haves
- Experience working with contract labor workgroups may be preferred in some locations.
Responsibilities
- Ensure overall training compliance at the station.
- Lead a team to operate safely, efficiently, and effectively while providing service to American Airlines customers.
- Oversee and coordinate daily operations to support quality, safety, and on-time aircraft movement through the station.
- Promote accountability and build and manage a strong, motivated team; ensure the right people are in place in the operation.
- Serve as a visible, active leader and establish lines of communication with employees.
Benefits
- Employee flight privileges within the American Airlines global network.
- Training and development programs.
- Comprehensive health and life benefits, subject to location.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
