General Manager - 4119

Five Guys•Dublin, OH
•Onsite

About The Position

The General Manager position at Five Guys involves overseeing daily operations, ensuring financial success, and maintaining a positive work environment for the team. This role requires a leader who is passionate about serving high-quality food and providing an exceptional customer experience. The company is expanding, offering significant career growth opportunities with plans for over 1000 new locations across North America. Five Guys emphasizes a strong company culture rooted in core convictions like humility, exceeding expectations, doing the right thing, and leading by example. They are committed to equal employment opportunity and value diversity.

Requirements

  • 2+ years of leadership experience in the restaurant industry.
  • Responsibility for financial results.
  • Ability to create a great place to work for the team.
  • Fanatical about serving amazing food with a big smile.
  • Honest, energetic, motivational, and fun.
  • Ability to set high standards for oneself and the team.
  • Willingness to do any task, including dishes (Remain Humble).
  • Consistently give customers more than they asked for (Exceed Expectations).
  • Let conscience be the guide and use grit (Always Do The Right Thing).
  • Show what it looks like to be a great leader (Lead By Example).

Responsibilities

  • Oversee daily operations of the restaurant.
  • Ensure financial results and success.
  • Create a great work environment for the team.
  • Provide an exceptional customer experience through serving amazing food with a smile.
  • Maintain high standards for oneself and the team.
  • Participate in performance-based bonus rewards.
  • Contribute to food safety, financial success, and customer experience goals for bonuses.
  • Pitch in as needed, embodying the team-oriented culture.

Benefits

  • Starting pay of $63,000 annually.
  • Eligibility for performance-based bonus rewards.
  • Real work/life balance with operating hours of 11:00 am to 10:00 pm.
  • No drive-thrus.
  • Comprehensive and customizable benefits package.
  • Medical, dental, and vision insurance.
  • Pet insurance.
  • 401(K) with match.
  • Employee Assistance Program.
  • Employee Relief Fund.
  • Family Bonding Leave for GMs and Assistant Managers (up to 12 weeks paid, immediate eligibility upon hire).
  • Career growth opportunities with significant company expansion.
  • Real bonus plan in addition to base pay focused on food safety, financial success, and customer experience.
  • Eligibility for bonuses based on secret shop results.
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