General Manager(06581) - 636 Boyd Road
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role requires customer service, reliable attendance and punctuality, and transportation to and from work. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work involves standing for most tasks, walking short distances, completing paperwork while seated, and physical activities including lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, and frequent reaching and hand use. Store conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The description also includes driving-specific duties and requirements: delivering products and promotional materials, using an insured vehicle, and holding a valid driver's license with a safe driving record.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to follow policies and procedures and set an example for team members.
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Reliable attendance and punctuality, and transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
- For delivery duties: navigational skills to read maps and locate addresses, and ability to navigate adverse terrain and delivery sites while carrying products.
- Ability to meet the physical demands described, including lifting deliveries weighing up to 50 pounds and carrying products during delivery.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure that policies, procedures, and standards are followed.
- Handle staffing, paperwork, food management, and scheduling.
- Maintain store cleanliness and a perfect store image.
- Provide great customer service and support store marketing and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, where applicable.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
