Customer Service Rep(06581) - 636 Boyd Road
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team to provide customer service and help prepare and process pizza orders. Duties include operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may be part-time or full-time, and the description notes opportunities for advancement into management and other roles. The position involves communicating with customers and coworkers in person and by telephone, entering orders on a computer keyboard or touch screen, handling payments and making change, and performing repetitive food-preparation and stocking tasks. Work takes place in a store environment that may include a walk-in cooler, hot work areas, food odors, cornmeal dust, cramped quarters, sharp edges, moving mechanical parts, and outdoor tasks in varying weather. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.
Requirements
- Must be 16 years of age or older.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to perform the physical demands described, including standing, lifting, carrying, pushing or pulling, bending, crouching, reaching, and frequent hand use.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and by phone.
- Enter orders using a computer keyboard or touch screen.
- Handle monetary transactions and make correct change.
- Unload bulk product deliveries using a hand truck and store items on shelves.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
