General Manager - 2790

Jiffy Lube•Lincoln Park, NY

About The Position

Premium Velocity Auto (PVA) / Jiffy Lube is hiring a General Manager to oversee daily operations at a single automotive service center. This hands-on leadership role is responsible for smooth execution, an exceptional customer experience, team development, and overall profitability while upholding PVA and Jiffy Lube standards. The position is suited to a people-focused operational leader who can thrive in a fast-paced, customer-driven environment.

Requirements

  • Valid U.S. driver's license and authorization to work in the U.S.
  • At least 1 year of retail service management experience, including KPIs, budgeting, and calculations.
  • Strong written and verbal English communication skills.
  • Ability to use computers, online tools, and documentation systems.
  • Ability to stand for long periods; lift 50+ lbs.; and bend, reach, crawl, and climb stairs.
  • Comfort working in enclosed or semi-outdoor environments.
  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Dependable leadership and attention to detail.
  • Growth-minded approach and willingness to train and develop.
  • Ability to multitask in a fast-paced environment.
  • Strong safety awareness.

Responsibilities

  • Open and close the store while maintaining a clean, organized, professional workspace.
  • Hire, train, schedule, and coach team members, including conducting performance evaluations and taking disciplinary actions.
  • Drive sales growth, profitability, and customer retention.
  • Oversee cash handling, register reconciliation, and bank deposits.
  • Complete paperwork related to sales, cash receipts, and employee records.
  • Monitor inventory, prevent shrinkage, and manage supply orders.
  • Deliver outstanding customer service and resolve escalated concerns.
  • Assist with automotive maintenance services and operate various vehicle types.
  • Enforce safety standards and maintain OSHA and environmental compliance.
  • Report workers' compensation claims.
  • Perform additional tasks assigned by the District Manager.

Benefits

  • Employer/employee-funded medical, dental, and vision plans.
  • Prescription coverage and telemedicine.
  • Employer-funded basic life and AD&D insurance.
  • Paid Time Off.
  • 401(k) with company match.
  • Flexible Spending Account (FSA) and Dependent Care FSA.
  • Bonuses for Jiffy Lube University (JLU) training completion.
  • Monthly performance-based bonuses.
  • Employee discounts on parts and services.
  • Employee Assistance Program.
  • Will preparation and travel assistance.
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