REVELxp - General Manager, USF and UCF, Orlando, FL

REVELxp•Orlando, FL

5d•Onsite

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. These experiences include full-service tailgates, premium hospitality events, and exclusive ticket packages. Beyond managing fan experience offerings, REVELXP provides comprehensive hospitality solutions to its partners, encompassing event staffing, event management, premium hospitality management, and venue installations. The company is experiencing rapid growth and is seeking goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day by creating memorable experiences that enhance fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. The company believes in the community-building power of sports and strives to amplify the social experience around game days. REVELXP offers diverse opportunities to create memorable experiences across hospitality, operations, and revenue generation. The work environment is fast-paced and fun, fostering strong partnerships with professional sports properties. REVELXP seeks innovative self-starters eager to reshape fan experiences nationwide, guided by core values of service, entrepreneurship, and joy.

Requirements

Bachelor’s degree in business administration, or similar, from an accredited four-year college, or active progress towards a four-year degree, or equivalent experience.
Strong interpersonal and communication skills.
Ability to effectively manage others.
Ability to coach and deliver constructive feedback with diplomacy.
Proficient in computer skills and basic math skills.
A passion and ability to lead and serve others.
Effective problem-solving abilities with the ability to work independently and as a team.
Strong organization, follow-up, with a high attention to detail.
Knowledge of sports and the excitement of in-person events is a plus.
Ability to stand and walk for extended periods during events.
Ability to lift and carry items up to 40 pounds (e.g., event materials).
Ability to bend, stoop, and reach.
Manual dexterity to handle event materials and technology.
Ability to work in varied environmental conditions, including outdoor spaces.
Good visual acuity and attention to detail.
Ability to travel to event sites, including international, as needed.
Must live in the Orlando, Florida area.

Nice To Haves

Knowledge of sports and the excitement of in-person events is a plus.

Responsibilities

Lead and manage daily event operations for all tailgating events and event rental operations.
Mentor team members and set performance objectives.
Oversee operations, assets, events, and asset management.
Perform efficiently in a high-energy environment.
Demonstrate excellent problem-solving and decision-making skills.
Ensure operations run smoothly and achieve revenue targets.
Full oversight of all revenue-related activities (tailgates and event rentals), including goal setting, forecasting, and the development and execution of sales strategies.
Active participation in revenue generation, including outbound sales, inbound sales, in-person meetings, and community development initiatives.
Own and grow relationships with university partners across multiple departments.
Craft, implement, and oversee guest communication plans for all tailgate and event rental clients.
Develop a team culture focused on poise, accountability, detail, and high attention to hospitality.
Maintain intimate familiarity with all financial records and key performance metrics to provide actionable insights for leadership.
Manage Accounts Payable and Receivable for properties/operations, including tracking and reporting.
Full ownership of pricing and discounts as approved by the Regional Vice President.
Supervise and develop team members by providing consistent feedback in relation to key performance metrics and company expectations; oversee recruiting and assist with training when needed.
Support company-wide initiatives and encourage behavior that promotes adoption of initiatives, processes, and policies.
Strategic planning and trend forecasting; ensure compliance with company-wide initiatives and processes/improvements.
Manage and improve current systems, including quality control, maintenance, inventory, and process management.
Oversee event layout, design assistance, and event operations.
Manage relationships with key vendors, including rental, food, and beverage partners.
Oversee all aspects related to facility management, including warehouse organization and cleanliness (if applicable), office organization, general facility maintenance, and facility services such as cleaning, landscape, and pest control.
Oversee Operations personnel on all aspects of fleet management, including cleanliness, maintenance, safety training, and security policy compliance.
Maintain inventory, asset counts, and repair schedules.
Budget oversight for all expense line items, including but not limited to hourly labor, game day expenses, and overall office expenditures.
Serve as a visible representative of REVELXP with customers, university administration, and athletic departments.
Manage all partner relationships with existing partners and key event rental clients.
Attend community functions with executive management.