General Manager - SoMA, 25 Water Street, New York, NY
About The Position
Rose Associates is seeking an accomplished, hands-on General Manager to lead SoMA at 25 Water, a luxury residential property in Manhattan’s Financial District and one of the largest office-to-residential conversions in U.S. history. The landmark property includes 1,320 residences, 32 stories, and approximately 100,000 square feet of amenities, including pools, a spa, fitness facilities, sports courts, bowling, coworking spaces, and rooftop terraces. The General Manager will lead property operations and a talented team, elevate the resident experience, drive financial performance, and shape the operational success of the community. This is an on-site role requiring regular movement throughout the property, including areas where domestic pets may be present. Availability for after-hours emergencies and occasional weekends is required. Essential duties must be performed in these environments, with reasonable accommodation where applicable.
Requirements
- 10+ years of multifamily property management experience, including leadership of large-scale luxury residential communities.
- Proven ability to lead multidisciplinary teams and manage complex building operations.
- Strong financial acumen, including budgeting, forecasting, expense management, and financial reporting.
- Exceptional communication, leadership, and resident relationship management skills.
- Proficiency with property management technology.
- Bachelor’s degree or equivalent experience.
- Valid NYS real estate license or ability to obtain one within 120 days of hire.
- Availability for after-hours emergencies and occasional weekends.
- Ability to perform essential duties in the stated work environments, with reasonable accommodation where applicable.
Nice To Haves
- Experience with Yardi, RentCafe, On-Site, iLuvLeasing, or EliseAI.
Responsibilities
- Direct daily operations and develop a high-performing team, fostering accountability, collaboration, and exceptional service.
- Build strong resident relationships, oversee amenities, and implement initiatives to improve satisfaction, engagement, and retention.
- Manage operating budgets, financial reporting, occupancy, expenses, and initiatives to maximize property performance and long-term asset value.
- Oversee building systems, maintenance, vendors, capital improvements, construction coordination, and regulatory compliance.
- Collaborate with ownership, senior leadership, leasing, and internal teams to achieve property objectives and maintain operating standards.
Benefits
- Comprehensive benefits package.
- Significant performance-based incentive compensation opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
