General Manager (Salaried)

Carter's•Schererville, IN

1d•Onsite

About The Position

As a General Manager of two or more stores, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers.

Requirements

Minimum of 5 years of retail or related management experience leading direct reports
A high school diploma or GED
Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Stand or walk for extended periods of time; climb up and down a ladder
Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Nice To Haves

A positive and solutions-oriented mindset
Effective and professional verbal and written communication skills
Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
Foster a positive, safe, and inclusive work environment for all employees to collaborate and recognize performance to increase employee engagement
Grow leaders through providing direction, delegation, and investing in their development
Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program in multiple locations (2 or more)
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
Build customer loyalty through directing and coaching the teams on the benefits of customer participation in our Loyalty programs, including credit
Execute Company’s direction on merchandising and operations; manage payroll and budgets
Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
Seamlessly lead and integrate an omni-channel experience, ensuring teams are trained on the tools available
Reduce loss through a consistent level of customer service, education, and operational controls

Benefits

Health benefits
Mental health benefits
30% discount on our brands
Referral bonuses
Advance You Program, which helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
Paid time off
Holidays
Parental leave
Adoption assistance
Charitable matching gifts