General Manager
Here at Home Healthcare•Chesterfield, MO
•Hybrid
About The Position
Here at Home Healthcare is a locally owned in-home care agency in Chesterfield. We compassionately support clients and their families at home across the St. Louis area, with companionship, personal care, and recovery support. We're hiring a full-time General Manager to run the agency day to day and take over the operations work one of our owners handles today. You'll lead our office team (a Senior Care Manager, a Care Coordinator, and a Care Assistant) and our caregivers, and you'll be the person families and staff reach when something needs a decision.
Requirements
- 2+ years running daily operations at a non-medical home care or home health agency, including scheduling, caregivers, and families
- Comfort with Gusto and QuickBooks, or similar payroll and accounting tools
- Missouri residency
- A clean criminal background (a background check is part of hiring)
Nice To Haves
- An RN license is not required
Responsibilities
- Take the first call from every family who inquires, and guide them from the assessment to the first shift
- Talk with families about schedules, start dates, and pricing, and send the onboarding paperwork
- Handle family concerns and billing questions the same day they come in
- Interview caregiver candidates and run background checks and drug tests
- Review hours and run payroll in Gusto twice a month, and manage invoicing in QuickBooks
- Cover the overnight on-call and be the direct contact for serious situations
- Manage our CareScout network partnership, including new family referrals
- Read the office team's daily reports and join the weekly admin meeting as needed
Benefits
- We're planning to add benefits and paid time off in 2027
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
