General Manager, LA Memorial Coliseum
About The Position
The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including, but not limited to, concessions, retail, catering, and premium services. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, financial performance, sales, and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development.
Requirements
- The ideal candidate will have a bachelor’s degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.
- Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions or premium services for a sport and/or entertainment venue, with experience overseeing the sale of alcohol.
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
- Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
Nice To Haves
- Previous P&L accountability and/or contract-managed service experience preferred.
Responsibilities
- Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.
- Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.
- Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
- Maintaining strong, collaborative working relationships with the client and business partners.
- Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
- Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
- Overseeing monthly inventories for all departments.
- Verifying, preparing, and submitting reports/monthly projections as required.
- Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
- Performing additional related duties, tasks and responsibilities as required.
- Establish uniform plan and supply.
- Orchestrate soft opening events.
Benefits
- medical
- dental
- vision
- life and disability insurance
- paid vacation
- 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
