General Manager

Regency Management Services•Gaithersburg, MD
•$70,000 - $70,000•Onsite

About The Position

Lead the Ashley Furniture store in Gaithersburg, Maryland, by building and developing a high-performing sales team, driving store sales and profitability, maintaining strong customer experiences, and overseeing day-to-day store operations. The role includes coaching and developing team members, managing store performance, and partnering with Division and corporate leadership to meet business objectives. Regency Management Services supports leaders through paid training, coaching, mentorship, and professional development, with opportunities for long-term career growth and advancement.

Requirements

  • Previous retail management, sales management, or sales leadership experience.
  • Proven ability to achieve sales goals and drive team performance.
  • Strong leadership, coaching, and team-building skills.
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to analyze sales metrics and use them to improve results.
  • Organized, accountable, results-oriented, and comfortable in a fast-paced environment.
  • Ability to coach and develop sales professionals.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Furniture or home furnishings experience; other sales management backgrounds are also valued.

Responsibilities

  • Lead, coach, motivate, and develop the sales team.
  • Set clear expectations, reinforce accountability, and recognize strong performance.
  • Drive daily, weekly, and monthly sales results and help the team achieve store goals.
  • Coach Furniture Sales Professionals on customer engagement, product knowledge, selling, and closing.
  • Review sales results and key business metrics to identify opportunities and improve performance.
  • Recruit, interview, onboard, train, and develop team members.
  • Manage staffing, scheduling, showroom standards, merchandising, and daily store operations.
  • Support promotions, financing programs, marketing initiatives, and customer engagement.
  • Address customer concerns and ensure a positive shopping experience.
  • Partner with Division and corporate leadership to achieve business objectives.
  • Create a positive, energetic, competitive, and accountable store culture.

Benefits

  • Competitive base salary of $70,000.
  • Monthly performance-based bonus opportunities, contests, and additional incentives; compensation is tied to store performance.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Employer-paid basic life insurance.
  • Voluntary life insurance and supplemental life insurance and AD&D coverage.
  • Short-term disability and long-term disability coverage.
  • Critical illness and accident coverage.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • Paid vacation, holidays, and PTO.
  • Employee discounts on furniture, mattresses, and home décor.
  • Paid training and ongoing professional development.
  • Career advancement opportunities.
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