General Manager 7722

Burger King•Momence, IL

About The Position

The Restaurant General Manager (RGM) is responsible for managing the daily operations of a single Burger King restaurant with 10–45 employees. The role is accountable for guest satisfaction and desired restaurant outcomes, including increased sales, profitability, and employee retention. The RGM leads the restaurant management team and oversees financial controls, operations, people development, guest service, and Burger King compliance across all shifts. The role reports to a District Manager and directly manages Team Members, Shift Coordinators, and Assistant Managers. It involves interaction with restaurant staff and management, District Managers, customers, field operations team members, and outside vendors. The RGM must be able to work long or irregular shifts, including additional shifts as needed to support proper restaurant operations.

Requirements

  • High school diploma or GED required.
  • Complete all internal certification programs.
  • 1–2 years of restaurant management experience.
  • Strong understanding of profit-and-loss interpretation and management to influence profitability.
  • Ability to prioritize and organize own and others’ work and time to meet deadlines and objectives.
  • Must be at least 18 years of age.

Nice To Haves

  • Two years of college preferred.

Responsibilities

  • Manage the daily operations of a single restaurant with 10–45 employees.
  • Ensure guest satisfaction and desired restaurant outcomes, including increased sales, profitability, and employee retention.
  • Lead the restaurant management team.
  • Oversee financial controls, operations, people development, guest service, and Burger King compliance across all shifts.
  • Directly manage Team Members, Shift Coordinators, and Assistant Managers.
  • Work long or irregular shifts, including additional shifts as needed for proper restaurant operations.
  • Prioritize and organize personal and others’ work and time to meet deadlines and objectives.

Benefits

  • Scholarship Fund Program offering scholarships from $1,000 to $50,000 to Burger King team members, their families, and high school seniors.
  • Emergency fund providing short-term financial assistance to employees experiencing hardship.
  • Discount program covering items and services such as glasses, hearing aids, weight loss programs, step-tracking devices, and shoes.
  • Provider finder and cost estimation tool for locating in-network providers and estimating costs before visits.
  • Wellness program that awards points for activities such as achieving step goals, redeemable for wellness-related items.
  • Pregnancy planning tool for tracking fertility, baby growth, and milestones.
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