General Manager - Bedford - 5286

Ruby Tuesday•Bedford, VA

12d•$65,000 - $75,000•Onsite

About The Position

The General Manager is responsible for the restaurant’s day-to-day management, including growing sales, achieving restaurant EBITDA, meeting budget, and fostering a culture of accountability. The role leads recruiting, hiring, training, coaching, and development for Managers and Team Members, and is accountable for front-of-house and heart-of-house results, including Ecosure. The General Manager also oversees service execution, staffing, inventory, funds, bank deposits, payroll, and compliance with company policies and applicable wage and hour regulations.

Requirements

Must be at least 21 years old.
High school diploma or high school equivalency required.
Valid driver’s license.
Commitment to excellence in friendly service.
Proven ability to grow sales.
Ability to inspire and motivate others.
Ability to analyze issues and solve problems.
Ability to set clear goals for oneself and the team.
Strong verbal and written communication skills.
Ability to foster collaboration and teamwork.
Regular attendance and ability to work up to 55 hours per week.
Ability to stand or walk for hours at a time.
Ability to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift, and carry items up to 50 pounds.
Ability to tolerate significant temperature changes and frequent immersion of hands in water and cleaning or sanitizing solutions.
Vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.
Two years of hands-on restaurant management experience preferred.
ServSafe certification preferred, or ability to obtain certification within 90 days of employment.

Responsibilities

Grow restaurant sales, achieve EBITDA, meet budget, and create a culture of accountability.
Own front-of-house and heart-of-house results, including Ecosure.
Ensure the CHARM service model is fully integrated by the front-of-house team for every guest.
Communicate company initiatives and tactics to drive sales and profitability.
Recruit, hire, train, develop, and communicate with Managers and Team Members through daily interactions and weekly meetings.
Conduct regular one-on-one meetings and follow up with Managers and Team Members.
Reinforce Team Members’ skills and Managers’ leadership behaviors.
Identify and implement strategies to retain the best Team Members.
Control receiving and inventory levels and report concerns to the Area Coach.
Create and delegate daily goals and tasks, then follow up to ensure completion.
Monitor sales performance, ensure appropriate scheduling and staffing, and develop strategies to meet sales goals.
Follow company policies and procedures, state and federal wage and hour regulations, and restaurant filing responsibilities.
Control funds, bank deposits, and payroll.