General Manager, Vice President, Small and Mid-sized Business Payments

JPMorganChase • Wilmington, NC

10d

About The Position

Join a high-impact team where your strategic thinking and leadership will directly influence how small and mid-sized businesses experience payments. You'll work at the intersection of product, analytics, and executive leadership — with real visibility and real influence. This is a role for someone who thrives in fast-paced environments and wants to make a meaningful difference for business clients. As a General Manager in the Small and Mid-sized Business Payments team, you will lead product portfolio strategy and performance reporting for payments products serving our Small Business and Commercial client segments. You will bring together data, insights, and cross-functional partnerships to shape priorities and drive results. We're looking for someone who is highly organized, self-motivated, and an exceptional communicator who can influence at all levels.

Requirements

• Bachelor's degree and 7 + years of experience in strategy, product, or a related field
• Ability to think strategically and connect insights to the broader business picture while diving into details to drive successful execution
• Strong analytical skills with the ability to present fact-based recommendations clearly, logically, and concisely
• Proven ability to manage multiple initiatives simultaneously under rigorous deadlines in a fast-paced environment

Nice To Haves

• Master's degree or MBA
• Deep understanding of small business customers and their unique needs

Responsibilities

• Define and evolve the product portfolio strategy, partnering with product managers to establish objectives and key results
• Lead strategic projects by structuring complex business problems and developing solutions in collaboration with product, analytics, and research teams
• Synthesize data analytics, product metrics, user experience research, competitive analysis, and company goals to assess product performance and prioritize future initiatives
• Manage executive communications and updates to senior leaders and stakeholders, ensuring timely delivery of key team outputs and follow-ups
• Monitor and synthesize industry trends and competitive dynamics across the payments landscape to inform strategy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior