General Manager, Pub

Craft Brew Alliance • Lexington, VA

6d • $75,000 - $85,000 • Onsite

About The Position

The General Manager (GM) for Devils Backbone Brew Pub will oversee front of house and infrastructural operations, including financials, service levels, etc. The GM runs meetings, ensures that broad matters are dealt with and executed, and maintains a strategic operating plan and communicates such plans to assistant managers and staff. The GM will maintain a broad strategic approach to all relevant restaurant functions. This position works closely with the Executive Chef, reports into the Dir. Of Hospitality and interfaces regularly with pubs and company leadership.

Requirements

• 3+ years of previous general management experience.
• Strong leadership, supervisory, and communication skills.
• Passion and knowledge of the beverage/alcohol industry.
• Ability to discern program successes, identify opportunities and proactively address.
• Talent for establishing and maintaining effective working relationships with employees and customers.
• Proficient with Microsoft Office and general office equipment.
• Excellent organizational skills with the ability to work in a team environment.
• Active problem solver with the ability to complete tasks while maintaining standards.

Nice To Haves

• Bachelor’s degree preferred.
• Food service/restaurant/tourism industry preferred.

Responsibilities

• Collaborate and maintain favorable business relationships with peers, staff, vendors, and other company employees.
• Maximize cost controls through training, monitoring, inventory controls, and correct POS pricing structures.
• Ensure all financial and administrative reporting is accurate and submitted according to scheduled deadlines.
• Reviews order history, sales reports, and other relevant pieces of data to monitor profit and loss.
• Collaborates with the Executive Chef to maintain accurate pricing and inventory.
• Perform regular table checks to ensure overall efficiency of business operations and collect consumer feedback.
• Manage team of salary shift managers and oversee performance and development of all hourly and salary FOH team members.
• Respond to guest complaints, taking all appropriate actions to promote customer retention.

Benefits

• Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
• Life Insurance and Disability Income Protection
• Generous Parental Leave and FMLA policies
• 401(k) Retirement Savings options with a company matching contribution
• Chance to work in a fast-paced environment among a company of owners
• Free Beer!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager