General Manager (Property Mgmt)
About The Position
JLL is seeking a General Manager for their dynamic growing Industrial Property Management team in Ontario, California. This role will drive operational excellence across a diverse portfolio of cutting-edge industrial facilities. The General Manager will provide leadership to their team and outstanding customer service to clients, while managing an industrial portfolio. Responsibilities include all aspects of client and tenant satisfaction, preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing staff. The role requires excellent communication skills with building owners and tenants to ensure successful relationships. The General Manager will contribute to establishing and refining work quality, cultural initiatives, and best practices, and developing successful, diverse teams through inclusive communication. The position emphasizes a people-focused approach, understanding the needs, perspectives, and motivations of clients and team members, with strong communication and relationship management skills for conflict resolution and client retention.
Requirements
- Bachelor’s degree (preferred)
- 5+ years of Property Management experience (Industrial preferred)
- Strong financial acumen and experience preparing & the ability to build out budgets in Yardi including building CAM pools, CAM reconciliations, and other types of related financial reports
- Familiarity with building systems, lease negotiation, documentation and administration
- 3rd party management experience required (institutional client experience preferred)
- Strong people management skills including leading a growing PM team
- CA Real Estate License is required within 6 months
- Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required
- Both verbal and written communication skills are vital
- Ability to establish relationships with all levels of the organization & external clients
- Proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset
- Proven track record of results, acting decisively, thinking big, and managing time to meet deadlines in a fast-paced, high volume environment.
Nice To Haves
- Institutional client experience preferred
Responsibilities
- Provide leadership to the team and outstanding customer service to clients.
- Manage an industrial portfolio, ensuring all aspects of client and tenant satisfaction.
- Prepare budgets and financial reports.
- Manage TI and/or capital improvement projects.
- Develop staff.
- Communicate effectively with building owners and tenants to ensure ongoing, successful relationships.
- Contribute to the establishment and refinement of work quality, cultural initiatives, and best practices.
- Develop successful, diverse teams through inclusive and thoughtful means of communication.
- Understand the needs, perspectives, and motivations of clients and team members.
- Manage client, tenant, and vendor relationships to ensure seamless conflict resolution and client retention.
Benefits
- Comprehensive and competitive benefits plan
- A supportive, caring and diverse work environment designed for your growth and well-being
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
