General Manager, Outlets

AccorHotel•Municipality of Jasper, AB

4d•Onsite

About The Position

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new General Manager, Outlets. Creating an engaging work environment for colleagues of Fairmont Jasper Park Lodge is as important as turning moments into memories for our guests. As a General Manager, Outlets you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service. This position will be responsible for the effective and efficient day to day operation of a fast paced premier dining establishment.

Requirements

Minimum five years of senior experience in Food & Beverage Management
Strong beverage, culinary and wine knowledge required
“Proserve” Certified
Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

Minimum of one year experience in a high volume bar setting, preferably in a full service four or five diamond property is a strong asset but not required
Experience with Silverware is preferred
Post-secondary degree in Hospitality or Food and Beverage Management an asset

Responsibilities

Consistently offer professional, friendly and engaging service
Responsible for the service excellence and efficient day to day operation
Oversee the recruitment, mentorship and development of department leaders, and employees
Actively coach all employees to ensure that superior guest service is the primary focus
Participate in monthly forecasting and month end commentary
Perform other duties as directed by the Director of Food & Beverage or Hotel Management

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties
Special dining and wellness discounts
Subsidized staff accommodation assistance provided
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor