General Manager - Operations

Skyhop Global•Portland, OR

1d•$85,000 - $95,000•Onsite

About The Position

Join SkyHop Global – Where Leaders Lead from the Front! SkyHop Global is a national leader in airline crew transportation, operating 24/7/365 across major U.S. markets. We are looking for a hands-on Station Leader who is ready to build, lead, and grow a high-performing team from the ground up. This is a player-coach role—you won’t just manage the operation, you’ll be in it. Expect to spend approximately 50% of your time driving, leading by example, and setting the standard for safety, service, and performance.

Requirements

Proven leadership experience in transportation, logistics, or operations
Hands-on, “lead from the front” mindset—this is not a desk-only role
Open availability – must be able to support a 24/7/365 operation (including nights, weekends, and holidays)
Strong problem-solving and decision-making skills in a fast-moving environment
Excellent communication and team leadership abilities
Must be at least 21 years of age
Clean driving record (no moving violations in the past 3 years)
Ability to pass a pre-employment drug screen and DOT physical
Ability to obtain and maintain a Non-CDL DOT Medical Card
Ability to lift up to 75 lbs. and assist with crew luggage
Strong focus on safety and adherence to all company driving policies
No personal mobile device usage while operating company vehicles (per company policy)
Professional appearance and demeanor at all times

Responsibilities

Lead day-to-day station operations in a fast-paced, 24/7 environment
Drive routes and transport airline crew members safely and professionally (~50% of the time)
Hire, train, coach, and develop drivers and support staff
Ensure strict adherence to safety standards and company policies
Monitor KPIs, schedules, and service levels to meet client expectations
Partner with dispatch, safety, and leadership teams to drive performance
Build a strong team culture focused on accountability, teamwork, and growth