General Manager - Night Heron Food & Beverage

Kiawah Resort • Kiawah Island, SC

1d • Onsite

About The Position

Kiawah Island Golf Resort is seeking an accomplished, dynamic, and guest-centric General Manager of Night Heron Food & Beverage to provide comprehensive operational and strategic oversight for a high-volume, multi-faceted dining and entertainment portfolio. Centered in the heart of our renowned Night Heron Park, this leadership role is responsible for driving financial success, service excellence, and team development across three distinct, vibrant resort outlets: The Nest Market & Café, The Perch, and The Night Heron Grill. Managing a combined enterprise generating $7M–$8M in annual revenue, the General Manager will own full P&L accountability, inventory and supply chain ordering, labor optimization, and the mentorship of several direct-report outlet managers. The ideal candidate blends exceptional culinary and retail operations expertise with a passion for cultivating memorable guest experiences in a world-class resort environment.

Requirements

• Minimum of 5–7 years of progressive food and beverage management experience within high-volume resort, hotel, multi-outlet, or upscale hospitality environments.
• Demonstrated expertise in P&L management, labor scheduling models, seasonal labor balancing, food/beverage cost controls, and inventory systems.
• Proven track record managing diverse concepts spanning casual à la carte dining, seasonal quick-service/poolside operations, high-volume retail/market spaces, and family entertainment centers.
• Inspiring leader with a hands-on management style, exceptional communication skills, and a proven ability to develop and retain talent.
• ServSafe, food safety, and alcoholic beverage service certifications required.

Nice To Haves

• Prior multi-unit or complex general management experience strongly preferred.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred (equivalent practical experience will be considered).

Responsibilities

• Maintain full financial ownership of the $8-10M Night Heron F&B portfolio, consistently meeting or exceeding revenue, labor cost, and gross profit margin targets.
• Partner with executive leadership to develop annual operating budgets, capital expenditure proposals, and strategic revenue-growth initiatives.
• Oversee comprehensive ordering, supplier relations, and inventory management across restaurant, café, market, and retail product lines to minimize waste and optimize prime costs.
• Ensure seamless daily coordination between front-of-house service, culinary production (The Nest kitchen), retail merchandising, grocery delivery logistics, and recreation partnerships (Treehouse/Pool complexes).
• Uphold Kiawah Island Golf Resort’s world-class standards of hospitality, cleanliness, safety, and presentation across all three venues.
• Spearhead operational readiness for seasonal shifts—specifically orchestrating the March-through-October seasonal launch and wind-down for the Night Heron Grill, while managing high-demand summer volume (e.g., 600+ daily lunch covers) alongside steady year-round operations at the Market and Perch.
• Lead, mentor, and evaluate a strong team of direct-report outlet managers, providing continuous coaching, performance feedback, and professional development.
• Oversee hiring, seasonal ramp-ups, onboarding, and comprehensive service training programs to build high-performing, guest-focused operational teams.
• Partner closely with Resort Recreation, Retail, Marketing, and Culinary leadership to synchronize park-wide programming, events, and promotions.

Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager