General Manager / Lab Director

Pace® Analytical Services•Lenexa, KS

17d•Onsite

About The Position

General Manager Make an Impact. Build a Career. At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you. Find Your Place at Pace® Join us as a General Manager and play a key leadership role overseeing laboratory operations, services, and field activities across assigned facilities. In this role, you will provide strategic and operational direction for complex scientific service environments, ensuring excellence in service delivery, regulatory compliance, and team performance. You’ll partner closely with corporate leadership while leading site-level operations, helping Pace® continue delivering trusted scientific data that protects communities and the environment.

Requirements

Bachelor’s degree in Chemistry, Biology, Operations, or a closely related field and seven (7) years of managerial experience— or — an equivalent combination of education, training, and experience
Expert knowledge of service and operational administration principles and best practices
Strong leadership experience developing teams, motivating employees, and managing complex organizational structures
Proven ability to develop and administer budgets and oversee financial performance
Working knowledge of applicable service and operational laws, regulations, and compliance requirements
Proficiency with computer systems and applications relevant to operations and service management
Excellent written and verbal communication skills, including executive-level presentations
Ability to lead in dynamic environments, manage competing priorities, and exercise sound independent judgment
Strong interpersonal skills with the ability to work effectively across diverse teams and stakeholder groups

Responsibilities

Develop, implement, and direct facility-level goals, objectives, policies, procedures, and work standards across laboratory, service center, field, and related operations
Plan, administer, and oversee facility budgets, financial performance, and operational resource allocation
Provide strategic leadership for services and operational functions supporting groups of intermediate to complex scope
Plan, organize, manage, and evaluate the work of assigned managers and staff
Lead and participate in operational, monthly, and cross-functional meetings to ensure alignment and execution
Ensure compliance with all applicable federal, state, local, and institutional regulations, standards, and policies
Identify, investigate, and mitigate operational risks, incidents, and litigation exposure; recommend corrective actions
Analyze, compile, and present operational and service performance metrics to senior leadership
Manage special initiatives and projects by identifying priorities, coordinating stakeholders, and evaluating outcomes
Maintain awareness of industry trends, regulatory changes, and emerging best practices impacting laboratory and service operations
Contribute to continuous improvement by identifying opportunities to enhance operational effectiveness and customer service
Promote Pace®’s mission and values through professional, collaborative, and respectful interactions with staff and customers