Director, Sales Lab
About The Position
The Sales Lab organization incubates DoorDash’s highest priority bets. The team manages a portfolio of bets, from early proof-of-concept discovery, to finding product-market-fit with MVPs, to building the go-to market plan for full-scale launch. We work across all verticals and Merchant segments. We’re looking for a Director, Sales Lab, who will lead a team of 20+ merchant-facing reps, testing pitches, pricing models, and features, documenting learnings to provide data-backed recommendations on strategy, product, and pricing. You will create playbooks for scaled launches and go-to-market readiness, outlining tests, iterations, and future recommendations. You’ll set the vision for how the team operates and be responsible for their performance, including coaching and developing on sales skills, driving high productivity and insights, and implementing new sales tooling. You’ll partner with General Managers to define product-market-fit across a variety of verticals and target customer profiles. You’ll guide them through the discovery, testing, and scaling process to land these new bets into full-fledged products that drive merchant adoption, growth, and profitability.
Requirements
- Track record of impact – you’ve been in the trenches and have a proven track record of driving significant, company-wide impact.
- Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
- “Breakthrough walls” mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker.
- Clarity of thought – you can articulate a clear vision to cross-functional partners.
- Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders.
- Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization.
- Proven ability to create clarity and focus in complex and ambiguous problem spaces; prioritization and pragmatism.
- Demonstrated experience in building the team necessary to fulfill the strategy.
- Proactively involved in recruiting, mentoring, and developing team members.
- 10+ years of relevant management experience
Responsibilities
- Lead a team of 20+ merchant-facing reps, testing pitches, pricing models, and features.
- Document learnings to provide data-backed recommendations on strategy, product, and pricing.
- Create playbooks for scaled launches and go-to-market readiness, outlining tests, iterations, and future recommendations.
- Set the vision for how the team operates and be responsible for their performance, including coaching and developing on sales skills, driving high productivity and insights, and implementing new sales tooling.
- Partner with General Managers to define product-market-fit across a variety of verticals and target customer profiles.
- Guide teams through the discovery, testing, and scaling process to land new bets into full-fledged products that drive merchant adoption, growth, and profitability.
- Lead Strategic Growth Bets to Scale.
- Be the Voice of the Merchant.
- Influence the DoorDash Ecosystem.
- Drive Sales Excellence.
- Build the playbook for how we sell at DoorDash.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off
- paid sick leave
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- mental health program
- flexible paid time off/vacation
- 80 hours of paid sick time per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
