MKE-General Manager ITP

Menzies Aviation•Milwaukee, WI

22h•Onsite

About The Position

Fully responsible for all aspects of the station (combined Menzies and ASIG station operations). Services offered at the station include ITP Fueling, Passenger & Ramp Handling, and third party GSE Maintenance. Fully accountable for the financial performance and compliance with Corporate Governance, legal and quality aspects of Menzies’ businesses in the station. Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes and service delivery. Regularly interacts with customers to promote the station and to measure the level of customer satisfaction. Uses customer feedback to constantly develop and improve capabilities and processes. Implementation of the company policies and procedures, promoting sound safety, security and people management practice. Promoting and driving a ‘safety first’ culture through all levels of the organisation. Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements. Lead and motivate hard working teams to deliver excellent quality and productivity. Directing and motivating Managers to achieve agreed targets. Safety and security is the responsibility of each employee.

Requirements

Degree or postgraduate qualification
Excellent leadership and people management skills
Experience in business development, sales and commercial negotiation & pricing
Wide ranging general management experience, with some years of senior management experience
Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment
Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels.
Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels
Flexible, determined to succeed and self-motivated
All applicants must hold requisite employment authority to work in the USA
Fluent in English

Responsibilities

Fully responsible for all aspects of the station (combined Menzies and ASIG station operations).
Services offered at the station include ITP Fueling, Passenger & Ramp Handling, and third party GSE Maintenance.
Fully accountable for the financial performance and compliance with Corporate Governance, legal and quality aspects of Menzies’ businesses in the station.
Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes and service delivery.
Regularly interacts with customers to promote the station and to measure the level of customer satisfaction.
Uses customer feedback to constantly develop and improve capabilities and processes.
Implementation of the company policies and procedures, promoting sound safety, security and people management practice.
Promoting and driving a ‘safety first’ culture through all levels of the organisation.
Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements.
Lead and motivate hard working teams to deliver excellent quality and productivity.
Directing and motivating Managers to achieve agreed targets.