General Manager in Training - Retail

Love's Travel Stops & Country Stores•Dallas, TX

About The Position

The General Manager in Training assists with overseeing daily operations to drive efficiency, quality, and customer satisfaction. The role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. It carries hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The position supports the General Manager with task execution, scheduling, cash integrity, and reporting, and offers a supportive team environment and opportunities for career development.

Requirements

  • At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store settings.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years affecting and interpreting budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to successfully complete a pre-employment drug screen and background check.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills with a customer-satisfaction focus.
  • Strong customer service, rapport-building, and sales skills, including managing operations and employee-vehicle deployment to ensure customer satisfaction.
  • Strong organizational and multitasking abilities, attention to detail, and teamwork skills.
  • Regular talking and hearing; active involvement in standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing; frequent lifting or moving of items over 75 pounds; and specific vision abilities.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and act on opportunities to improve results.
  • Collaborate with managers on talent acquisition.

Benefits

  • Company-funded tuition assistance program
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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