General Manager in Training

JCPenney • Brookfield, WI

4d • $63,700 - $91,000 • Onsite

About The Position

The General Manager contributes to profitable sales growth by executing the overall store strategy. This includes leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs. The role involves prioritizing the customer, taking accountability, producing results, and working collaboratively to create a culture of inclusion and teamwork.

Requirements

• Minimum of 5 years retail leadership experience
• Bachelor's degree or equivalent work experience

Nice To Haves

• Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.
• Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
• Produces Results - Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
• Works Collaboratively - Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.

Responsibilities

• Model, coach, and hold the team accountable for outstanding customer service.
• Engage with both associates and customers to enhance interactions.
• Conduct store walkthroughs for pricing/signing accuracy.
• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Improve store consistency around key performance metrics.
• Participate in peer group discussions to address business trends.
• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps.
• Enhance each leader's execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.
• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Analyze sales and expenses to drive performance and improvements.
• Support shrink and safety initiatives.
• Consistently meet established performance standards, including sales, service, profit, productivity, and attendance.

Benefits

• Eligible for bonus under the Management Incentive Plan.
• Competitive benefits package including medical/dental/vision.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager