General Manager in Training - Retail

Love's Travel Stops & Country Stores•Walnut, MS

About The Position

The General Manager in Training assists with and oversees daily operations to improve efficiency, quality, and customer satisfaction. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager in executing tasks, managing schedules and cash integrity, completing operational reports, understanding financial performance, and identifying opportunities to improve results. The position also works with managers on talent acquisition and helps maintain a safe, clean, and well-maintained facility. The role requires flexibility to work a variety of shifts, including weekends and holidays, and involves frequent physical activity and lifting.

Requirements

At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store environments.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills with a customer-satisfaction focus.
Strong customer service, rapport-building, and sales skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to perform regular talking and hearing; stand, walk, bend, kneel, stoop, crouch, crawl, and climb; and frequently lift or move items weighing over 75 pounds.
Specific vision abilities are required.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment; conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Understand financial reports, analyze profit and loss statements, and take action to capture opportunities.
Collaborate with managers on talent acquisition.
Support customer satisfaction through effective operations and employee-vehicle deployment.