General Manager in Training - Retail

Love's Travel Stops & Country Stores•Kankakee, IL

About The Position

Love’s is hiring a General Manager in Training to assist with overseeing daily operations and driving efficiency, quality, and customer satisfaction. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The employee supports the General Manager with task execution, scheduling, cash integrity, and reporting, while helping grow sales and meet organizational goals. The position involves working varied shifts, including occasional overnights, weekends, and holidays.

Requirements

At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store settings.
At least 2 years managing operations with an annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit-and-loss statements.
At least 2 years supervising and training 5–10 or more employees.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Excellent communication and interpersonal skills with a customer satisfaction focus.
Customer service, rapport-building, salesmanship, and operational coordination skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to use computer programs, systems, and technology tools in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

Assist with hands-on oversight of multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment; conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit and loss statements, and make changes to capture and capitalize on opportunities.
Collaborate with managers on talent acquisition.
Manage operations and employee-vehicle deployment to support customer satisfaction.