General Manager III - Store 5760 - Simpsonville, SC

Advance Stores Company•Simpsonville, SC

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role calls for knowledge of store and automotive systems, parts, and DIY troubleshooting, along with the ability to support project assistance. The General Manager develops and maintains Professional Customer relationships, grows business, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts and an hour for lunch. Rotating nights and weekends are included, and additional hours may be required based on staffing, store conditions, sales goals, and other business demands. The schedule is based on business needs. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability and demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work a range of days, evenings, and weekends as needed.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to walk or stand predominantly during work; talk and hear; handle or feel with hands and fingers; reach; climb or balance; and stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally up to 100 pounds.
Required vision abilities include close, distance, and color vision, depth perception, and ability to adjust focus.
Ability to become ASE P2 certified or ASE-ready equivalent.
Ability to locate and stock parts; perform advanced parts lookup and sourcing, including special orders, FDO, and second sources.
Ability to execute and train project and product quality recommendations, store operational processes and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Ability to recruit, select, hire, and develop quality Team Members, and build and grow Professional Customer relationships.
Working knowledge of automotive systems is preferred.
Speak and write English; communicate effectively.

Nice To Haves

Bachelor’s degree in business or a related area.
ASE certification.
Spanish language skills.
Working knowledge of automotive systems.
Microsoft PowerPoint proficiency.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.