General Manager II - Store 5250 - Walterboro, SC

Advance Auto Parts•Walterboro, SC

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires understanding store systems, automotive systems, and parts, as well as the ability to identify, troubleshoot, and provide project assistance for DIY customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, while achieving financial metrics and maintaining service and appearance standards. The position is exempt and requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts including rotating nights and weekends and an hour for lunch. Additional hours may be required due to staffing, store conditions, sales targets, or other business demands. The schedule is based on business needs. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to speak and write English and communicate effectively with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to locate and stock parts and use advanced parts lookup and sourcing methods, including special orders, FDO, and second sources.
Ability to recruit, select, hire, and develop quality Team Members and build relationships with Professional Customers.
Ability to execute and train on customer project and product quality recommendations, store operational processes, diagnostic and testing equipment, inventory systems, store equipment, POS, and parts lookup systems.
Ability to become ASE P2 certified or attain ASE-ready equivalent.
Ability to meet the physical demands of the job, with or without reasonable accommodation, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
PowerPoint proficiency.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including developing and holding the team accountable for Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional customers.
Perform manager-on-duty responsibilities, including coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.