General Manager II - Distribution

DHL (Supply Chain)•Mooresville, IN

6d•$105,000 - $135,000•Onsite

About The Position

The General Manager II at DHL Supply Chain oversees warehouse operations and develops and implements strategic processes to optimize performance. The role leads and develops a team, promotes a safe and productive work environment, and contributes to the success of the facility and customer relationships. The position is responsible for the site's profit and loss, manages the site in accordance with the commercial agreement, and works to maintain customer satisfaction and continuous improvement. DHL Supply Chain North America operates more than 500 facilities, employs over 50,000 associates, and manages over 150 million square feet of operational space. The organization describes its environment as business casual and focused on teamwork, associate development, training, and continuous improvement.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead and motivate Operations Managers and staff, providing coaching, guidance, and support and developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient facility.
Use warehouse management systems, automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Lead customer relationships through close daily contact to build strong connections and maintain customer satisfaction.
Manage the site's profit and loss, which is directly influenced by customer relationships.
Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to customers, leveraging team collaboration.