General Manager II

Office Depot•Carol Stream, IL
•$150,000 - $180,000•Onsite

About The Position

The General Manager II oversees a high-volume ecommerce site, ensuring operational excellence in distribution, fulfillment, and/or transportation. This role is accountable for achieving performance goals, managing P&L, and driving process improvements while maintaining safety and compliance standards. The General Manager II develops high-performing teams and fosters a culture of continuous improvement. Acting as the primary liaison between facility operations and corporate leadership, the incumbent champions company initiatives and delivers superior service across all managed sites.

Requirements

  • Bachelor's degree or equivalent experience
  • 7+ years in supply chain, logistics, or distribution management
  • At least 3 years in a multi-functional or leadership role
  • Proficiency in WMS, TMS, OMS, MS Office
  • Strong leadership, financial acumen, analytical and problem-solving skills, excellent communication, and ability to drive change

Nice To Haves

  • Master's degree preferred
  • OSHA, or other relevant certifications preferred
  • Experience with Lean/Six Sigma methodologies preferred
  • Results-driven, collaborative, adaptable, and committed to core values

Responsibilities

  • Direct daily operations across all supply chain functions, ensuring alignment with company performance standards and customer commitments.
  • Manage facility P&L, develop budgets, monitor KPIs, and implement cost control measures to drive profitability and operational efficiency.
  • Recruit, train, and mentor facility staff, fostering a culture of accountability, safety, and continuous improvement.
  • Lead Lean and continuous improvement initiatives, ensuring compliance with safety, regulatory, and company standards.
  • Coordinate with corporate teams (HR, IT, Transportation, Inventory, Loss Prevention) to support business objectives and resolve operational challenges.
  • Ensure high levels of customer satisfaction by maintaining service quality, resolving escalations, and supporting customer-facing initiatives.

Benefits

  • 401(k)
  • Competitive salaries
  • Benefits package
  • Opportunities to move and grow within the organization
  • Eligibility to participate in an incentive program
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