General Manager II

Office Depot • Carol Stream, IL

7d

About The Position

The General Manager II oversees a high-volume ecommerce site, ensuring operational excellence in distribution, fulfillment, and/or transportation. This role is accountable for achieving performance goals, managing P&L, and driving process improvements while maintaining safety and compliance standards. The General Manager II develops high-performing teams and fosters a culture of continuous improvement. Acting as the primary liaison between facility operations and corporate leadership, the incumbent champions company initiatives and delivers superior service across all managed sites.

Requirements

• Bachelor's degree or equivalent experience in Supply Chain, Business, Logistics, or related field.
• 7+ years in supply chain, logistics, or distribution management.
• At least 3 years in a multi-functional or leadership role.
• Proficiency in WMS, TMS, OMS, MS Office.
• Strong leadership, financial acumen, analytical and problem-solving skills, excellent communication, and ability to drive change.

Nice To Haves

• Master’s degree preferred.
• OSHA, or other relevant certifications preferred.
• Experience with Lean/Six Sigma methodologies preferred.
• Results-driven, collaborative, adaptable, and committed to core values.

Responsibilities

• Direct daily operations across all supply chain functions, ensuring alignment with company performance standards and customer commitments.
• Manage facility P&L, develop budgets, monitor KPIs, and implement cost control measures to drive profitability and operational efficiency.
• Recruit, train, and mentor facility staff, fostering a culture of accountability, safety, and continuous improvement.
• Lead Lean and continuous improvement initiatives, ensuring compliance with safety, regulatory, and company standards.
• Coordinate with corporate teams (HR, IT, Transportation, Inventory, Loss Prevention) to support business objectives and resolve operational challenges.
• Ensure high levels of customer satisfaction by maintaining service quality, resolving escalations, and supporting customer-facing initiatives.

Benefits

• Competitive salaries
• 401(k)
• Incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager