General Manager FSQA - Hickman Road Plant

Tyson Foods, Inc.•Union City, TN

About The Position

The General Manager Food Safety & Quality Assurance (FSQA) is responsible for the daily management of all FSQA department activities at the assigned facility. The role oversees implementation and execution of food safety programs, specification adherence, product quality, and monitoring, verification, and record-keeping related to government regulations and internal food safety systems. The General Manager also oversees departmental budgets, turnover, safety, and assigned special projects. The position is responsible for food safety, food quality, and legality. It leads FSQA Supervisors and Technicians, supports sanitation, manages FSQA department crewing labor and attendance, and serves as the plant liaison to USDA/FDA. The role works with customers and their agents, plant and corporate functions, and other team members to investigate and address product and quality matters.

Requirements

High school diploma or GED.
At least 4 years of experience in a food manufacturing environment.
Broad knowledge in one or more of the following areas: HACCP, USDA, GMP, and SSOPs.
Standard computer skills.
Proficient computer skills, including the ability to generate customer letters and spreadsheets.
Ability to master EIM, SAP, and warehouse inventory systems to support and train plant FSQA and other team members.
Excellent written and verbal communication skills, with the ability to correspond with front-line team members through corporate management.
Strong problem-identification and problem-solving skills.
Ability to work independently while interacting with various parts of the organization.
Willingness and ability to lift up to 75 lbs.
Ability to stand on a hard surface for up to 12 hours per day.
Ability to work in temperatures typically ranging from 30 to 90 degrees Fahrenheit and in a wet environment.
Ability to perform repetitive bending, reaching, squatting, gripping, pushing, and pulling.
Ability to frequently reach high and low levels and climb step ladders and/or stairs.
Ability and willingness to work overtime and weekends as needed.
Position requires Lock Out Tag Out certification.
Must not have 4 or more attendance points for locations on an 8-point policy on the application date.
Must not have received a written warning in the past six months.
Must have no suspension on record for the past 12 months.
Must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Nice To Haves

Bachelor’s degree in a related field.
Prior supervisory experience.

Responsibilities

Ensure all Tyson FSQA policies and procedures are followed.
Lead FSQA Supervisors and FSQA Technicians, including their selection and training.
Verify production practices from raw material or live-animal receiving through finished-product quality and food safety systems.
Support sanitation by monitoring preoperational and operational sanitation.
Develop, implement, and maintain HACCP/HARPC and SSOP programs.
Ensure finished products meet customer specifications and are properly labeled.
Report product issues and audit results to plant and corporate FSQA management, corporate sales, R&D, and operations.
Interact with customers and their agents for product showings, plant tours, and audits.
Investigate and respond to quality-related customer complaints and complaint trends.
Monitor microbiological results, including bacterial swabs and shelf-life studies.
Participate in new product commercialization.
Oversee departmental budgets, turnover, safety, and assigned special projects.
Manage FSQA department crewing labor and attendance.
Serve as the plant liaison to USDA/FDA.