General Manager / Chef Manager
About The Position
Lead Culinary Excellence in Healthcare. Join Sodexo as a Chef Manager and make a meaningful impact on patient care through exceptional food quality, innovative culinary programs, and operational leadership. Sodexo is seeking an experienced and innovative Chef Manager to lead culinary operations at NYC Health + Hospitals/Gouverneur, a comprehensive healthcare facility located in Lower Manhattan. Gouverneur Healthcare Services is part of a dynamic and respected health system and includes a 295-bed skilled nursing facility serving a diverse patient population. This unique opportunity is ideal for a hands-on culinary leader who thrives in a healthcare environment and enjoys building strong teams. Unlike traditional hospital tray-line operations, this location features a decentralized dining program with dining rooms on each floor and a cook-serve production model. The culinary program caters to a diverse community with both American and Asian menu offerings, along with a small catering operation. Reporting to senior leadership, the Chef Manager will oversee daily kitchen operations, food production, menu execution, inventory management, and employee engagement while ensuring the highest standards of food quality, safety, and customer satisfaction. The successful candidate will lead a team of approximately 10–20 union employees, including 6 cooks and service aides, and will work alongside a strong management team within a larger healthcare system. Long-term care experience is preferred. Conveniently located in Lower Manhattan, the facility offers easy access to public transportation.
Requirements
- Strong culinary leadership and organizational skills
- Experience managing employees in a unionized environment
- Knowledge of food production, purchasing, inventory management, and cost controls
- Experience leading teams in healthcare, senior living, hospitality, or contract food service operations
- Strong employee engagement, coaching, and team development skills
- Ability to build positive client and stakeholder relationships
- Strong problem-solving skills with a focus on operational excellence
- Proficient computer skills and attention to detail
- Working knowledge of HACCP principles and food safety regulations
- Associate's Degree or equivalent experience
- 2 years Minimum Management Experience
- 2 years Minimum Functional Experience
Nice To Haves
- Long-term care experience is preferred
- NYC Food Protection Certificate (or ability to obtain) preferred
Responsibilities
- Lead daily culinary and kitchen operations within a skilled nursing and healthcare environment
- Oversee cook-serve food production and decentralized dining services throughout the facility
- Manage food purchasing, inventory, procurement, and cost controls
- Execute menus that meet the needs of a diverse patient population, including American and Asian cuisine offerings
- Ensure compliance with HACCP standards, food safety regulations, and sanitation requirements
- Monitor and manage food costs, labor costs, and departmental budgets
- Supervise, train, mentor, and develop union frontline employees
- Foster positive labor relations and maintain effective communication within a unionized environment
- Support small-scale catering requests and special events as needed
- Build strong relationships with clients, residents, patients, and operational stakeholders
- Drive customer satisfaction through exceptional food quality and service
- Maintain a safe, productive, and efficient kitchen operation
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
