General Manager, Catering/Banquet

Iacofano's Catering & Events•North Charleston, SC

3d•Onsite

About The Position

The General Manager is responsible for leading all facets of our foodservice operation setting strategic direction, ensuring financial performance, delivering operational excellence, and cultivating a high-caliber, drama-free workplace culture. This role combines operational oversight with culinary vision, ensuring seamless execution from kitchen to client while developing top-tier talent across all departments.

Requirements

5–7 years in a senior culinary management role, with demonstrated success in multi-unit or large-scale operations.
Strong track record managing budgets, P&L responsibility, and vendor partnerships in a high-volume environment.
Exceptional interpersonal skills; adept at conflict resolution, coaching, and fostering cohesive teams.
Comfortable with long hours on your feet, lifting up to 50 lbs, and adapting to last-minute changes.
Passion for menu development, trend analysis, and delivering elevated guest experiences—ready to pivot creatively when curveballs arise.

Responsibilities

Lead all facility departments, including culinary, logistics, and guest services.
Develop and execute annual business and culinary plans aligned with revenue targets and brand standards.
Ensure quality, consistency, and timeliness in all catering production and delivery.
Oversee vendor negotiations, contract renewals, and procurement to control costs without compromising quality.
Review and analyze P&L statements; track KPIs such as labor %, COGS, customer satisfaction, and delivery efficiency.
Recruit, train, and retain top talent; conduct performance reviews and set clear objectives.
Foster a positive, drama-free team culture rooted in respect, communication, and problem-solving.
Maintain safety and compliance with all health regulations (DHEC, ServSafe, local requirements).
Partner with Sales, Events, and Marketing to create seasonal promotions, special-event offerings, and community outreach initiatives.
Champion continuous improvement through workflow optimization, technology adoption, and cross-department collaboration.