General Manager 2 - Multi-Service

Sodexo•Eagleville, PA

1d•$120,190 - $155,540•Onsite

About The Position

Sodexo is seeking an experienced General Manager 2 – Multi-Service to lead Food Services and Environmental Services (EVS) at Eagleville Hospital, a 305-bed, independent, non-profit behavioral health and addiction treatment hospital. This role involves overseeing two critical support service departments, partnering with hospital leadership to enhance patient experience, operational performance, and service excellence. The position follows a recently renewed three-year client contract and requires a dynamic leader to build high-performing teams, strengthen employee engagement, and drive operational success.

Requirements

Proven leadership experience managing multiple support service departments within healthcare
Experience leading Food Service and/or Environmental Services operations
Strong client relationship management and communication skills
Experience leading, coaching, and developing frontline managers and employees
Strong financial acumen, including budgeting, labor management, and operational reporting
A hands-on leadership style with the ability to motivate teams and drive accountability
Excellent organizational, problem-solving, and change management skills
Bachelor’s Degree or equivalent experience
Minimum 5 years of management experience
Minimum 5 years of functional experience

Nice To Haves

Healthcare leadership experience strongly preferred
Multi-service leadership experience overseeing Food Service and Environmental Services
Experience with patient dining and in-room meal service programs
Catering and retail food service experience
Familiarity with Sodexo Healthcare systems and operational standards, including Sodexo Management System (SMS), is highly desirable
Experience managing behavioral health or acute care environments is a plus

Responsibilities

Provide strategic and operational leadership for both Food Services and Environmental Services
Lead, coach, mentor, and develop a team of approximately 60 non-union Sodexo employees
Direct daily food service operations, including patient dining, in-room meal service, retail operations, and campus-wide meal distribution
Oversee Environmental Services operations while providing leadership and support to the EVS Manager
Foster a culture of accountability, collaboration, safety, and continuous improvement
Build strong relationships with hospital leadership and key client stakeholders
Ensure compliance with Sodexo standards, regulatory requirements, infection prevention practices, and quality assurance programs
Oversee budgets, labor management, financial performance, and operational KPIs
Support patient satisfaction initiatives and service excellence throughout the organization
Partner with leadership to identify opportunities for process improvement and operational efficiencies